Frequently Asked Questions

How does a Mosquito Bat work?

A mosquito bat uses an electric charge to kill mosquitoes upon contact. When the mosquito comes in contact with the bat's electric grid, it gets electrocuted, ensuring effective mosquito control.

Are mosquito bats safe- for humans and pets?

Yes, mosquito bats are safe for humans and pets. The electric charge is designed to be harmless to humans and larger animals. However, it is advisable to keep children and pets away from the bat during operation.

How long does the battery of a mosquito bat last?

The battery life of a mosquito bat depends on the model and usage. On average, it can last for several weeks or even months with regular usage before requiring a recharge. Please refer to the details available on the blister card of the mosquito bat.

Can I use the mosquito bat outdoors?

Yes, you can use our mosquito bats both indoors and outdoors. They are designed to provide effective mosquito control in various environments.

Are there any precautions I should take while using the mosquito bat?

Yes, for safety reasons, we recommend avoiding the use of the mosquito bat near water sources and keeping it away from flammable substances. Additionally, it is advisable not to touch the electric grid directly.

Is the mosquito bat easy to clean?

Yes, our mosquito bats are designed for easy cleaning. Use a brush to clean the mesh of the mosquito bat, do not use your hand directly.

Can I use the mosquito bat while it is charging?

No, it is not safe to use the mosquito bat while it is charging. We recommend disconnecting it from the power source before usage.

How effective are mosquito bats in controlling mosquito populations?

Mosquito bats are highly effective in controlling mosquito populations in enclosed spaces. They provide immediate relief by eliminating mosquitoes on contact.

Can mosquito bats be used in areas with frequent power outages?

Yes, all our models come with rechargeable batteries that can be charged and used even in areas with frequent power outages, ensuring uninterrupted mosquito control.

Are mosquito bats environmentally friendly?

Yes, mosquito bats are considered environmentally friendly as they do not rely on chemical pesticides or emit harmful substances. They offer a safe and non-toxic solution for mosquito control.

Are spare parts available for the mosquito bat?

Currently, we do not sell any spare parts for our mosquito bats. You can contact our customer support for any service requirements that require any change of spares.

How long does it take to charge a mosquito bat fully?

The charging time varies depending on the model and battery capacity. Typically, it takes around 6-8 hours to fully charge the mosquito bat. Read the instructions provided on the mosquito bat.

How does a torch light work?

A torch light works by converting electrical energy into light energy using an electric bulb or LED (Light Emitting Diode). When the switch is turned on, the circuit is completed, allowing the flow of electricity to illuminate the bulb or LED and produce light.

How does your rechargeable torch light work?

A rechargeable torch light uses a built-in rechargeable battery that can be charged using a power source. It provides portable and long-lasting illumination without the need for disposable batteries.

How long does it take to fully charge a rechargeable torch light?

The charging time depends on the model and battery capacity. On average, it takes around 4-6 hours to fully charge a rechargeable torch light.

What is the battery life of a fully charged rechargeable torch light?

The battery life varies depending on the torch light's brightness settings and usage patterns. Typically, a fully charged torch light can provide several hours of continuous illumination.

Are there any safety precautions I should follow while using a torch light?

While torch lights are generally safe to use, it is important to avoid pointing them directly into the eyes as it can cause temporary blindness. Additionally, it is advisable to turn off the torch light when not in use to prevent accidental activation.

How does a mosquito trap / mosquito killer work?

Mosquito Killer uses the CCFL / UV photocatalyst light that highly attracts the mosquitoes. The Machine attracts the bugs and sucks it using a fan. During the process, it does not create any sounds in catching the bugs. The Mosquito Trap is completely noiseless and it does not require any manual interruptions to kill the flies.

How large of an area can a mosquito trap machine cover?

The coverage area of a mosquito trap machine depends on the model and specifications. Typically, they are designed to cover areas ranging from a four hundred square feet, preferably indoors.

What are the usage instructions for a mosquito trap machine?

Use our Mosquito Trap machine as per below instructions:

  • Switch on the Machine 2 hours before going to sleep.
  • Place it in the corner of the room.
  • Please change the location if mosquitos are not trapped.
  • Use the Machine in pitch Darkness (without room light).
  • Keep the Machine 3 to 6 feet high from the floor level. Recommended to switch on the Machine from Evening 6.00 PM to Morning 7.00 AM.

Do mosquito trap machines require electricity to operate?

Yes, most mosquito trap machines require electricity to operate. They need to be plugged into a power source to power the fan or other mechanisms that capture and trap mosquitoes.

How often should I clean the mosquito trap machine?

It is recommended to clean the mosquito trap machine regularly to ensure its optimal performance. The frequency of cleaning may vary depending on the model and usage, but a general guideline is to clean it every few weeks or as needed.

Can I use multiple mosquito trap machines for better coverage?

Yes, using multiple mosquito trap machines strategically can improve coverage and enhance mosquito control. It is especially useful for larger areas or areas with high mosquito populations.

Do you offer a warranty for your mosquito bats / mosquito traps / torch lights?

Yes, we provide a warranty for our mosquito bats, mosquito traps and torch lights. The duration and terms of the warranty may vary depending on the specific model. Please refer to the product details mentioned on the blister card or contact our customer support for detailed information.

How can I claim warranty for a defective mosquito bat?

If you encounter any issues with your mosquito bat during the warranty period, please contact our customer support with your order details and a description of the problem. Our team will guide you through the warranty claim process.

What does the warranty cover?

Our warranty typically covers manufacturing defects and malfunctions that occur under normal use. It does not cover damage caused by misuse, accidents, or unauthorized repairs. Please refer to the warranty terms for specific coverage details.

How long does it take to process a warranty claim?

We strive to process warranty claims as quickly as possible. The exact time may vary depending on the nature of the claim and the availability of replacement parts. Our customer support team will provide you with an estimated timeline when you initiate the claim.

Can I claim warranty if I purchased the mosquito bat from a third-party seller?

Our warranty generally applies to products purchased directly from our official website or authorized retailers. If you purchased the mosquito bat from a third-party seller, please contact them directly to inquire about their warranty policy or contact our customer support.

Do I need to keep the original packaging to claim warranty?

It is generally recommended to keep the original packaging in case a warranty claim or return is necessary. However, it may not always be a strict requirement if you have the bill details. Please consult our warranty terms or contact our customer support for more information.

Can I extend the warranty period for my mosquito bat?

We currently offer standard warranty periods for our mosquito bats. At the moment, there may not be an option to extend the warranty beyond the provided coverage. Please check our website or contact our customer support for any updates or promotions related to extended warranties.

What should I do if my question is not answered here?

If you have any additional questions or concerns that are not addressed in this FAQ, please feel free to reach out to our customer support team. They will be happy to assist you with any further inquiries you may have.

How do I place an order on your website?

To place an order, visit our website www.vanishmart.com and browse through our product catalog. Select the desired mosquito bat and click on the "Add to Cart" button. Proceed to the checkout page, fill in your shipping details, choose a payment method, and confirm your order.

What payment methods are accepted for online orders?

We accept various payment methods, including credit/debit cards, UPI, and bank transfers. You can choose the most convenient option during the checkout process.

Can I track my order after placing it?

Yes, you will receive an email with a tracking number once your order is shipped. You can use this tracking number to monitor the delivery status of your package.

How long does it take for an order to be processed and shipped?

We typically process orders within 1-2 business days. The shipping time may vary depending on your location. It would take a maximum of 3 to 5 working days.

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